[Humanist] 23.29 new on WWW: Ubiquity on design

Humanist Discussion Group willard.mccarty at mccarty.org.uk
Thu May 21 08:01:24 CEST 2009

                  Humanist Discussion Group, Vol. 23, No. 29.
         Centre for Computing in the Humanities, King's College London
                Submit to: humanist at lists.digitalhumanities.org

        Date: Wed, 20 May 2009 05:18:31 +0100
        From: ubiquity <ubiquity at HQ.ACM.ORG>

This Week in Ubiquity:
May 19 - 25, 2009

Is Design the Preeminent Protagonist in User Experience?<http://www.acm.org/ubiquity>

We are gradually learning that "user experience" is a critical factor in customer satisfaction and loyalty. A positive experience means a happy customer who returns again. Designers of software systems and web services have been digging deeply into how they might generate a positive user experience. They are moving beyond anecdotes about excellent examples of user experiences and are developing design principles. Phillip Tobias gives us a fascinating account of the emerging design principles that will generate satisfied and loyal users.

Peter Denning


Ubiquity welcomes the submissions of articles from everyone interested in the future of information technology.
Everything published in Ubiquity is copyrighted (c)2008 by the ACM and the individual authors.

To submit feedback about ACM Ubiquity, contact ubiquity at acm.org<mailto:ubiquity at acm.org>.

Technical problems: ubiquity at hq.acm.org<mailto:ubiquity at hq.acm.org>

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